Please follow the below steps:

Please follow the below steps:

Please follow the below steps:

Three in 'State Bank Account' category and Three in 'Other Bank Account' category.

Four hours.

Please follow the below steps:

The different channels for transferring funds using SBI Personal UPI functionality are:

Generation of VPA is currently not supported through SBI Personal App.

The customer need not register the beneficiary in order to transfer funds through UPI in SBI Personal App.

In case of sending money using beneficiary’s Virtual ID, the beneficiary should mandatorily be registered with UPI but in case of payment through Account number +IFSC or Aadhar number the beneficiary need not be registered for UPI.

Presently, there is a limit of Rs. 10,000/- per transaction and Rs. 25,000/- daily limit through SBI Anywhere Personal App.

UPI provides for real time reversals for technical declines and amount would be transferred back to the payer account immediately. In case if the amount is not reversed, you can raise dispute through SBI Anywhere Personal app itself.

No, once the payment is initiated, it cannot be stopped.

You can raise grievance by going to ‘Payment History’ option and select particular transaction and ‘raise dispute’. You can also check status in “Dispute Status” module available under UPI functionality in SBI Personal App.

Presently, no charges are levied. Any change in this matter will be communicated separately.

An e-Statement is a summarized periodical record (viz. quarterly or monthly) of all the transactions made by a customer.

Advantages: You will get all the transactions at a time and you can keep track of it.

No. SBI is providing the service free of cost.

Yes. We can de-register from eStatement service from the app anytime you want.

Yes, you can print the statement once you receive it in your email address.

Yes, you can save the statement in the device you are using by downloading it from your email address.

Your requested cheque(s) will be stopped.

SBI is providing the facility absolutely free of cost.

You can stop multiple cheques at a time. You have to give the Start Cheque and End Cheque Number.

Your requested cheque(s) will be revoked.

Yes. Please follow the following steps to check the list of stopped cheques.

The app will show all the cheques that you have stopped with their reference number and start cheque numbers.

To see in detail, please select any of the entry and it will show the details.

It will be stopped from the moment the confirmation you get from the app.

In this case you cannot stop any cheque. You can only stop cheque(s) if and only if your account number is visible in Internet Banking.

No.

Yes. You can stop cheques for your joint account. However, the particular account needs to be registered in Internet Banking.

The forms 15G and 15H need to be submitted for tax exemptions on interest earned on bank deposits.

Form 15G is meant for non-senior citizens i.e. <=60. The aggregate of the interest (excluding interest earned on securities) received during the financial year should not exceed the basic exemption slab of Rs. 2.5 lakh.

No. In Mobile Banking NRI customer cannot submit form 15G/H.

The MOD (Multi Option Deposit) account is a combination of your transactional (debit) account and deposit account. These are the Time Deposits but at the time of need for funds, withdrawals can be made in units of Rs. 1,000/- from the deposits by issuing a cheque from Savings Bank Account or from ATM / branch or through any other channel. This kind of deposits is completely liquid. The sum of available balance in the transactional account and MOD balance can be used for issuing cheques or withdrawal or making any other payment.

Minimum 1 year, maximum 5 years.

The interest rates vary from time to time. You can view the latest interest rates by clicking on "View current interest rate" link provided in e-TDR/e-STDR (MOD) request page.

You can open a MOD account with a minimum amount of Rs. 10,000 with increments in multiple of Rs. 1000. However minimum and maximum amount limit may vary for different product codes.

Yes, you can generate and print an MOD account advice containing all the relevant details.

The name(s) and mode of operation and branch of newly generated MOD a/c will be same as in debit a/c, from which the MOD a/c is funded.

The maturity amount is based on the tenor and type of a/c selected by you. You may enquire the maturity amount, maturity date and rate of interest, without opening e-TDR/e-STDR(MOD) through "Enquiry" tab available in e-TDR/e-STDR(MOD) page.

You can debit a savings account to open MODs. The account selected for debiting should be a valid transactional a/c through Mobile Banking channel and should not be a stopped / dormant / locked account.

No.

No, maturity amount or the amount payable before maturity, will be transferred only to the debit account from which it was funded.

Yes, senior citizens can avail additional rate of interest in e-TDR/e-STDR (MOD). The date of birth in Bank's record will be considered for age calculation. The minimum days and minimum amount applicable for additional rate of interest for senior citizens will be as per Bank's discretion. In case of joint accounts, the senior citizen benefit can be availed only if the first account holder qualifies for this benefit.

While opening an e-TDR/e-STDR(MOD), you will be provided with an option to retain the same nominee(s) for MOD a/c as appearing in your debit a/c from which the MOD is funded.

No, you will have to visit your branch for adding a new nominee.

Yes. e-TDR / e-STDR (MOD) can be created online from 8:00 AM IST to 8:00 PM IST. Requests initiated beyond this period will be scheduled for the next opening hours.

A facility available in post login section of State Bank Anywhere application, whereby Beneficiary (any SBI customer) can create a QR code. by entering details (Name, A/c Number, IFS Code etc.). The generated QR code can be shared (by the beneficiary) with any SBI customer to send money by scanning the QR code using SB Anywhere app:

State Bank Anywhere users can now make instant funds transfer to beneficiaries without their prior registration. Steps to perform Quick Transfer :

You can change password by visiting https://www.onlinesbi.com/

Yes, it is necessary.

Login password should have minimum 8 and maximum 20 characters. It should be combination of alpha numeric and special characters.

Yes, it is mandatory. You cannot use this without first changing the default password to one of your choice.

Forgot username, it can be reset using profile password, hint question and answer created during registration. In case you forgot profile password or hint question and answer, please visit nearest branch.

M-Passbook or mobile Passbook is yet another innovative offering through State Bank of India.This is an electronic passbook, which can be used for storing and recording your transaction account activities. Transactions can be synced/ updated manually into your m-Passbook at any time of the day after logging into State Bank Anywhere. Once updated, you would be able to see your transactions in your m-passbook, stored in your device. This is an added convenience to viewing and monitoring your transactions history, without contacting Banks system/server every time for retrieving transactions.

M-Passbook is absolutely free of charge is part of State Bank Anywhere. Every SBI retail internet banking user can download State Bank Anywhere from Google Play Store and start using m-Passbook

M-passbook Offline is a newly introduced feature in State Bank Anywhere, whereby users can view their m-Passbook transactions, offline, without the need for any network connectivity. All the m-Passbooks would be available to users (till they are synced) without the need to login into internet banking. To view m-Passbook offline, user need to enter his/her internet banking "Username" and "M-Passbook PIN".You will have to create M-Passbook PIN before you sync your data.

Create/Reset M-Passbook PIN

• As a one-time activity, login into State Bank Anywhere application, and go to “Settings” menu at the bottom >> Create/Reset m-Passbook PIN.
• Once created, Kindly Sync/Update your account m-Passbooks, so that you are able to view them offline, anytime, anywhere without the need for any data connectivity.

Viewing /Using M-Passbook Offline

• The “m-Passbook” link would appear on the login page itself. User would not be required to login into internet banking account, to view m-Passbook.
• Clicking on m-Passbook link, user is prompted to enter “username” and the 4-digit PIN created earlier and “Submit”.
• After successful validation of the PIN locally, user is displayed the list of transaction account numbers (for which m-passbook already resides on the phone) to select.
• Once the user selects the particular account, the m-passbook opens up in landscape mode populating all the transactions, already synced earlier.

Note

• In the Offline Version of m-Passbook, no “Sync” button should be provided.
• In case, the user forgets his/her PIN, the same link can be used to create a New PIN.

State Bank Anywhere users can now transfer funds to a third party without registration of beneficiary by entering beneficiary mobile number or email-ID or by just selecting from the “Contacts” in their devices. Users can create mCash for a particular beneficiary using the link “mCash” available under “Banking” menu. A nominal charge of Rs. 2.50 per transaction has been made applicable for each transaction.

At the beneficiary/receiver end, the recipient needs a Bank account, not necessarily with SBI. The recipient will receive a link in the SMS or email based on the medium chosen by the sender. An 8-digit passcode will be provided in the communication which is required to be used on the State Bank mCASH link available on pre-login of Online SBI or by downloading State Bank mCASH mobile App (Android Platform) to claim the funds.

Beneficiary is required to enter the Account Number, IFS Code, 8-digit Passcode, Mobile number or Email address in the fields provided and funds are transferred “Real time” via fund transfer functionality or IMPS facility for interbank transfers.

State Bank mCASH app (available on Google Play) has been provided with two options; “Claim: and “Favourites”. In “Favourites” section, customers can store account number and IFSC code (maximum 5 accounts) for future claims.

Step 1: After opening the Anywhere in the home page tap to “Register”, which will list down three options.

Step 2: In that select the option ‘Existing Internet Banking user’ or ‘Existing Freedom user’ whichever is currently in use.

Step 3: If the user selects ‘Existing Internet Banking user’, then he needs to enter his INB User ID and Password OR if the user selects ‘Existing Freedom user’, then the user needs to enter User ID and MPIN and then click “Submit” button.

Step 4: Then, it will show the terms and conditions page. The user has to accept after reading it.

Step5: An activation code will be sent to the user’s registered mobile number. The user has to enter this activation code in the next page and then click “submit” button.

Step 6: Once register process is completed, the user will get a confirmation page with the message registration is successful. After this user can start using Anywhere app.

Step1: After opening the app a screen will appear in which tap to “Register “. Then select the option ‘New user’ from the list.

Step 2:A page will appear giving instructions on ‘Steps for registration’:

• Debit card users have to register for obtaining the temporary user name and password.
• After 30 mins activate it by selecting the option Existing Anywhere user under “Register” Tap or visit https://www.onlinesbi.com/ to complete the activation.
• If the user already has pre-printed kit from the branch, they can directly use the Existing Anywhere user option.
• If the user don’t have debit card, they need to visit State Bank branch to register State Bank Anywhere.

On this page, click “Proceed “

Step 3: It will take to the registration page, where the user has filled the following mandatory details.

After entering these details, click “Submit”

Step 4: In the next screen, it will show the options “Debit card user “and “Not a Debit card user”

If “Debit card user “is selected, it will generate an activation code to the registered mobile number. After entering it in the next page, the user can start using the application after 30 mins.

If “not a debit card user” is selected, it will show a message “Please visit Branch “.

You can do three types of transactions:

• Transfer to Self-account
• Transfer to Third Party Accounts within SBI
• Fund Transfer to Other Bank Account through IMPS/RTGS/NEFT
• Transfer to accounts using IMPS-Mobile No & MMID
• Quick Transfer

Self-accounts are your accounts that have been enabled for Mobile Banking .

Yes, you can. Please add the required accounts as Payee under "Funds Transfer – Add Payee". Then you can transfer funds to these accounts after auto activation. Please refer to the User Guide.

IFS code is an alpha numeric code –a unique identification number given by RBI, printed on the face of cheque book and over each cheque leaf. Also you can find on Passbook.

Other Bank account payee is an account which is maintained by another bank. The money is transferred to accounts with other bank by using NEFT/RTGS/IMPS and all the information asked to identify and verify the authenticity of beneficiary to ensure secure transaction and are mandatory for doing fund transfer.

No. Please take enough care to enter the correct name of the payee as it appears in the other Bank's records. Otherwise, the funds transfer is likely to be rejected for the reason- Customer's name not matching.

This is to ensure that you do not, by mistake, send more than the stipulated amount to the payee. Your mobile handset will prompt you if you enter more than the maximum limit for any fund transfer.

Yes, you can. Go to ‘Fund Transfer’ select 'Manage Payee'. Select Payee Type from dropdown and then tap on the Payee accounts to view details. Choose 'Edit' button > Edit Payee Name or Limit and Save.

The maximum limit for a payee is maintained by the mobile banking application on the handset. This is to ensure that you don't enter an amount more than the limit set by you.

The intra bank fund transfers (SBI to SBI), takes place immediately.

Inter- Bank fund transfer (SBI to any other bank), will follow NEFT settlement, e.g. if it is done between 8.00 hrs and 18.30 hrs IST, say 5pm, settlement will be done on the same day. During the day, the Fund Transfers happens on hourly basis. Inter Bank transactions attempted beyond the NEFT timings and Sundays/ Holidays/ 2nd Saturday & 4th Saturday will not be accepted for processing.

However, the interbank fund transfers routed through the IMPS (Mobile to Mobile Money Transfer) option will be accepted for processing 24 x7 and the Funds transfer takes place immediately.